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Student Housing vs. Residential Property Management: Key Differences


Quick Comparison

Aspect

Student Housing

Residential Properties

Lease Structure

By-the-bed, 9–12 months (academic year)

Unit-based, flexible terms

Tenant Profile

Gen Z students (18–24), co-signers

Families, professionals, retirees

Turnover Rate

High, seasonal

Steady, year-round

Amenities

Study spaces, social areas

Family-focused facilities

Communication

Digital-first

Mix of traditional and digital

Income Pattern

Seasonal, academic-year payments

Steady monthly payments

This guide breaks down the differences and provides actionable tips to manage each property type effectively.


Student Turns: Partnering for Success - The MRO Show Ep. 004


Tenant Types and Needs

Understanding the different tenant profiles is key to effective property management. Each group has its own priorities and preferences, which require tailored approaches.


Student Residents

Student residents are typically college or university students, most of whom are part of Gen Z and fall between the ages of 18 and 24. Their priorities often include:

Characteristic

Preferences for Student Housing

Living Style

Shared or communal living spaces

Location

Close proximity to campus

Communication

Digital and online platforms

Lease Terms

Short-term, academic-year leases (9–12 months)

Payment Structure

Per-bed billing arrangements

Social Needs

Access to community and study spaces

Given their preference for digital tools, property managers should rely on tech solutions for communication and other services.


Standard Residential Tenants

This group includes working professionals, families, and retirees who generally value privacy and stable living conditions. Their preferences often differ significantly from student residents and include:

  • Long-term leases for greater stability
  • Amenities that cater to families or individual privacy
  • Billing structures based on entire units rather than by bed
  • More traditional communication options, such as phone or email

Management Response to Tenant Needs

Property managers must customize their strategies to address the unique requirements of each tenant group.

For student housing, effective strategies include:

  • Implementing digital payment systems that accommodate co-signed leases and guarantors
  • Organizing community-building events and programs
  • Simplifying move-in and move-out processes
  • Using tech-based platforms to streamline communication

For standard residential tenants, the focus shifts to:

  • Retaining tenants through long-term engagement strategies
  • Maintaining amenities that cater to families or individuals
  • Offering a mix of communication methods to suit different preferences
  • Ensuring consistent upkeep of individual units

With the student housing market expected to grow to $11 billion by 2025, aligning management strategies with the specific needs of these tenant groups is critical. Addressing these distinctions lays the foundation for creating lease agreements that work for each market segment.


Lease Types and Management

Student and residential leases differ in structure, which directly impacts how they are managed. Let’s break down these differences.


Student Housing Agreements

Student housing leases are structured "by-the-bed", meaning each tenant is responsible for their own bedroom and a share of the common areas. These leases typically align with the academic year.

Lease Component

Student Housing Details

Payment Structure

Per-bed billing

Typical Duration

9-12 months (academic year)

Co-signer Requirements

Often require parents/guardians

Move-in/Move-out Timing

Coordinated mass transitions

Billing Responsibility

Individual tenants

Requiring parental co-signers provides an added layer of financial security for property managers, especially for tenants without established credit histories.


Standard Residential Leases

Traditional residential leases operate on a "per-unit" basis, where tenants are collectively responsible for the entire living space.

"Understanding your unit turnover rate is important as it allows you to determine how much time and money you will need to invest during these turnover periods." - Victoria Mrofchak, Rent Manager

Key features of standard residential leases include:

  • Flexible lease terms (6, 9, or 12 months)
  • A single contract covering the entire unit
  • Fewer requirements for co-signers
  • Year-round leasing opportunities
  • Joint liability among tenants

Turnover Handling Methods

Turnover management varies significantly between student housing and standard residential properties. In 2023, the average resident retention rate was 56%, with turnover costs averaging $4,000 per unit.

Aspect

Student Housing

Standard Residential

Turnover Timing

Mass move-ins/move-outs

Staggered throughout the year

Marketing Period

Intense pre-fall semester focus

Ongoing year-round

Average Processing Time

Short (days to weeks)

Longer (weeks to months)

Unit Preparation

Bulk processing

Individual unit basis

Cost Impact

Higher due to volume

More evenly distributed

Student housing turnover often involves large-scale, synchronized transitions, while residential properties handle turnovers more gradually.

To manage these processes effectively, property managers should focus on preparation and efficiency. Automated systems for lease renewals and maintenance scheduling can streamline operations. Clear communication with tenants - both current and prospective - is also essential. Tailored strategies for each property type ensure smooth transitions and better overall management.


Property Features and Services

Effective lease and turnover strategies rely on well-designed property features and consistent maintenance to ensure long-term success.


Student Property Requirements

Student properties come with unique demands, especially for amenities that support both academic and social needs. These include:

  • High-Speed Internet: Multiple WiFi routers per floor ensure reliable connectivity for students' academic and personal use.
  • Study Spaces: Accessible 24/7, these areas should offer group and individual options, plenty of outlets, and comfortable furniture.
  • Package Management: Smart lockers with smartphone-controlled access provide secure and convenient delivery handling.
  • Community Rooms: Spaces for socializing, including games, coffee stations, and flexible seating arrangements.
  • Smart Temperature Control: Energy-efficient thermostats in individual rooms allow personalized settings.

Unlike standard residential units, student properties typically house four to six residents and feature compact kitchens to maximize communal areas.

While student properties focus on shared and academic conveniences, residential properties prioritize comfort and privacy for long-term living.


Residential Property Needs

Residential properties are tailored for long-term living, emphasizing privacy and comfort. Features often include larger, fully equipped kitchens and spacious, private living areas.

These differences in design require tailored maintenance strategies that address the specific needs of each property type.


Upkeep and Updates

Maintaining both student and residential properties requires efficient and specialized approaches due to their unique features and usage patterns. High occupancy rates and frequent turnovers make proactive maintenance essential.

Here are some effective strategies:

  • Preventive Maintenance: Regular inspections of HVAC, plumbing, and electrical systems help reduce repair costs.
  • Technology Integration: Use smart building systems and management software to track and address maintenance requests more efficiently.
  • Resource Management: Schedule repairs during periods of low occupancy to manage costs and maintain quality standards.

Upgrading amenities like study areas, fitness centers, and community spaces can also play a key role in maintaining property value and ensuring resident satisfaction.


Money Management and Income

Managing finances in student housing and residential properties involves distinct approaches due to differences in payment cycles and revenue streams.


Student Housing Income

Student housing typically follows an academic year payment cycle, lasting 9–12 months. This creates unique cash flow patterns that require careful planning. Leasing by-the-bed often generates higher returns since multiple tenants contribute rent per unit.

To address the lack of credit history among students, guarantor agreements - usually involving parents or guardians - offer financial security. Digital payment platforms simplify rent collection from both students and guarantors, reducing administrative costs.


Residential Property Income

Residential properties, on the other hand, operate on a more predictable monthly payment cycle. Payments come directly from tenants, with no need for guarantors. Instead, landlords rely on proof of income and payment history. Income stability in this sector is supported by:

  • Longer lease terms ensuring steady monthly revenue
  • Tenants directly handling payments
  • Lower turnover rates, which minimize vacancies
  • Predictable maintenance and operating costs

Budget Planning Methods

Financial planning varies significantly between these two property types. Here’s a quick comparison:

Aspect

Student Housing

Residential Properties

Peak Expenses

Mostly during turn season

Spread evenly throughout the year

Utility Management

Complex, by-the-bed billing

Standard unit-based billing

Maintenance Budget

Higher due to frequent turnover

More evenly distributed

Staff Planning

Seasonal staffing needs

Consistent staffing levels

To manage budgets effectively, property managers can use targeted strategies:

  • Turn Season PlanningPreparing in advance is critical. A typical turn season can demand 95 staff hours monthly, costing over $43,000 annually.
  • Utility ManagementAutomating utility systems can help control costs and improve efficiency, which is especially important in student housing with its complex billing setup.
  • Preventive MaintenanceScheduling regular maintenance helps anticipate equipment issues, adjust staffing needs based on past data, and compare costs against industry benchmarks.

These tailored strategies ensure financial management aligns with the unique demands of each property type.


Conclusion


Key Takeaways

Student housing and residential property management differ significantly due to their specific operational needs and tenant demographics. Here's a quick comparison:

Management Aspect

Student Housing

Residential Properties

Lease Structure

By-the-bed billing, 9–12 month academic cycles

Unit-based billing, flexible lease terms

Tenant Profile

Gen Z students (18–24) with guarantors

Working professionals, families

Communication

Digital-first; 79% prefer centralized platforms

Mix of traditional and digital methods

Turnover Rate

High seasonal turnover during academic cycles

Steady turnover throughout the year

Amenities

Study spaces, social areas

Family-focused facilities

Maintenance

Frequent upkeep with durability in mind

Regular preventive maintenance

These distinctions highlight the importance of tailoring management strategies to each property type to maintain smooth operations and meet tenant expectations.


Suggested Actions

To address these differences effectively, consider the following steps:

  • Automate tasks like administrative and utility management to save time and reduce errors.
  • Use centralized communication platforms to streamline interactions with tenants.
  • Adapt budgets to match the unique cycles of each property type.
  • Focus on community engagement strategies that resonate with your tenant demographics.

As student housing evolves, staying responsive to shifts in tenant needs and technology is key. Align your approach with these insights to achieve better outcomes.


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