TOPS Enumerate Reviews: Pricing, Features, and Alternatives

Property managers tired of overpaying for clunky software are rapidly switching to Enumerate Engage for its streamlined approach to property management.

Fed up with bloated interfaces and unnecessary features, professionals across the industry are embracing this comprehensive solution instead. The platform, offers everything from robust financial tools to intuitive resident portals—all without the premium price tag of competitors. Unlike outdated alternatives, Enumerate delivers modern functionality specifically designed for today's property management challenges. Whether you manage a handful of units or oversee hundreds of properties, the growing exodus to Enumerate raises an important question: what makes this platform worth the switch? This review dives deep into Enumerate's standout features, pricing structure, and how it compares to the competition in 2025.

What Is Enumerate and How Does It Work?

Enumerate began its journey as TOPS software before evolving into a comprehensive property management platform that digitizes and streamlines operations for community associations across America. At its foundation, Enumerate combines accounting tools, operational workflows, and resident engagement features into a single integrated system.

Core Functionality Overview

The heart of Enumerate lies in its innovative accounting engine that automates critical processes while allowing customization based on specific management needs. This robust system handles everything from bank reconciliation to budgeting, creating a seamless financial management experience. Additionally, the platform includes SmartBanking features that accelerate transactions while reducing the potential for human error.

Enumerate's functionality extends beyond just numbers, however. The system operates through two primary components:

• Enumerate Central: Focuses on accounting and operations management with features like AR/AP payments, work order management, automated collections, and customized reporting

• Enumerate Engage: Delivers resident and board engagement tools through a clean, modern interface that facilitates communication and information sharing

These components work together to create a cohesive management experience that, according to user feedback, reduces administrative tasks by over 75%. The platform's intuitive design allows managers to navigate between financial reports, maintenance requests, and resident communications without switching between multiple systems.

Target Audience: Who Benefits Most

Though suitable for various property management scenarios, Enumerate primarily serves three distinct audiences:

Community association managers benefit from the platform's ability to handle large-scale operations while maintaining detailed financial records. The software has proven particularly effective for managing large condominium associations, with users appreciating its frequent updates that align with new legislation.

HOA and condo association boards find value in the platform's transparency tools and board management features. These enable easier governance through document management, dynamic forms, and smart calendars with RSVP functionality.

Self-managed associations gain access to professional-grade tools that might otherwise be unavailable to them, allowing volunteers to manage communities with greater efficiency and less administrative burden.

Notably, the platform serves both financial professionals and those without accounting backgrounds. Users without finance expertise particularly appreciate the straightforward language and intuitive interface that makes complex accounting processes more accessible.

Key Features That Make Enumerate Stand Out

What truly sets Enumerate apart from expensive alternatives is its comprehensive suite of integrated features designed specifically for property management professionals. The platform combines financial precision with operational efficiency, providing tools that streamline complex workflows without unnecessary complexity.

Accounting and Financial Management Tools

Enumerate's innovative accounting engine forms the backbone of its financial management system, automating critical processes while allowing for extensive customization. The platform efficiently handles accounts receivable, accounts payable, and journal entry imports through its robust financial modules. Property managers gain access to SmartBanking features that accelerate transactions while reducing human error. Furthermore, the system offers budget management capabilities, cost center tracking, and automated collections that significantly reduce the administrative burden of financial oversight.

Property Operations Dashboard

The Community Actions Dashboard 2.0 stands as one of Enumerate's most powerful operational tools, providing dynamic data visualization for property managers. This central hub allows users to track daily operations transparently while adhering to state statutes. Consequently, managers can monitor maintenance requests, violations, and vendor relationships through a single interface. The dashboard's real-time tracking capabilities enable data-driven decisions based on visualized metrics that highlight trends and areas needing attention.

Resident Engagement Portal

Enumerate Engage creates meaningful connections between property managers, board members, and residents through a modern, clean interface. The portal features:

• Multi-channel communication tools (text, email, and app notifications)

• Smart calendar with RSVP functionality for community events

• Document management system for sharing community information

• Payment portal with one-time and recurring autopay options

• Amenity reservation system for community facilities

This comprehensive engagement platform substantially increases resident satisfaction by providing 24/7 access to account information, payment history, and maintenance status. Residents can conveniently manage responsibilities without involving HOA boards or making phone calls.

Customizable Reporting System

Enumerate's Community Insights allows property managers to create tailored reports essential for informed decision-making. The platform provides accounts receivable analytics that improve cash flow management by offering visibility into outstanding invoices and payment timing. In addition, accounts payable reporting helps managers optimize vendor payment scheduling. The system employs dashboards across all modules to display key metrics at a glance, including revenue, payments, collections, and maintenance requests, helping teams track performance against goals.

Mobile Accessibility Options

Flexibility remains paramount with Enumerate's mobile solutions, primarily through the FieldOps mobile app. This interactive tool streamlines on-site violation inspections, enabling managers to review existing violations or generate new ones directly from mobile devices. Essentially, the app functions even in offline mode, synchronizing data when connections are restored. This mobile-first approach extends to the resident experience as well, with owners accessing community information and making payments from smartphones, tablets, or desktops, meeting residents where they are in today's digital landscape.

Enumerate Pricing Plans: Value for Money Analysis

Enumerate offers transparent pricing designed to match the complexity and scale of property management operations. With three distinct tiers tailored to different organizational needs, the platform presents a more economical alternative to its competitors without sacrificing essential functionality.

Starter Package Details

The Starter package serves as an entry point for small property management companies and self-managed communities seeking foundational support. This base-level option includes core accounting and management tools necessary for daily operations. Although specific pricing isn't publicly disclosed on the Enumerate website, this package is positioned as the most affordable option among the three tiers. For smaller organizations transitioning from manual processes or outdated systems, the Starter package offers a cost-effective way to digitize operations without overwhelming features they may not utilize.

Growth Package Features

Marketed as their most popular option, the Growth package caters to expanding property management companies requiring more sophisticated tools and automation capabilities. This mid-tier solution strikes a balance between functionality and cost, making it particularly attractive for organizations experiencing increased portfolio size or management complexity. The Growth package includes advanced automation features that help streamline workflows, potentially reducing administrative costs over time. While exact pricing isn't published, this tier represents a middle ground between basic functionality and enterprise-level customization.

Enterprise Solution Capabilities

The Enterprise package stands as Enumerate's premium offering, providing the highest level of customization and support. Designed for larger property management operations with complex needs, this solution delivers the complete suite of Enumerate's capabilities with additional tailoring options. Enterprise customers receive all the features of Enumerate Engage along with the ability to deliver highly customized homeowner experiences to their communities. For organizations managing numerous properties or requiring specialized workflows, the Enterprise tier offers flexibility that justifies its position as the premium option in Enumerate's lineup.

Free Trial and Demo Options

Enumerate makes it easy for potential customers to evaluate their software before committing financially. The company offers free demos for all three software packages, allowing property managers to experience the platform's capabilities firsthand. These demonstrations provide a guided tour of relevant features based on organizational needs and management scale. Through these demos, potential customers can assess how Enumerate's tools align with their specific workflows and requirements before making an investment decision.

For property managers seeking financial services beyond the software platform, Enumerate also offers bookkeeping and accounting services with custom pricing available through direct contact. Their team of dedicated specialists can handle community association financial service needs while helping streamline back-office operations. This comprehensive approach to property management solutions gives organizations the flexibility to choose software-only options or integrated financial services based on their internal capabilities and budget constraints.

When comparing value against typical enterprise software investments, Enumerate's approach offers a refreshing alternative to the industry standard pricing that can range from $80,000 for small implementations to over $750,000 for large-scale enterprise solutions. By offering tiered options that grow with an organization's needs, Enumerate allows property management companies to scale their technology investment appropriately without overpaying for unnecessary features or underinvesting in critical functionality.

Pros and Cons of Switching to Enumerate

Switching to any new property management system involves weighing benefits against potential challenges. Enumerate offers compelling advantages alongside some limitations that deserve careful consideration before making the transition.

Major Advantages for Property Managers

Enumerate Central stands out primarily for its comprehensive operations management capabilities. The platform provides a complete system that covers every element of property management and real estate, making it versatile for various client needs. Moreover, the automation features significantly reduce administrative workload, with some communities reporting a 75% reduction in association administrative tasks.

The training and implementation team provides valuable onboarding support, helping new clients navigate the initial setup process. This personalized assistance, though it comes with an unspecified fee, proves essential given the complexity of implementing comprehensive property management software.

Integration Capabilities with Other Systems

One of Enumerate's strongest selling points is its extensive integration network. The platform connects with more than a dozen beneficial partners, including Alliance Association Bank, Axela Technologies, Everview, and CIT. Beyond these direct partnerships, Enumerate offers numerous integration possibilities with existing systems, allowing property managers to maintain their preferred tools alongside the Enumerate platform.

These integration capabilities create a cohesive ecosystem where data flows seamlessly between different operational components, eliminating the need for manual data transfer or duplicate entries.

Potential Drawbacks to Consider

Despite its strengths, Enumerate presents several challenges worth noting. First, customer service response times can be problematic, with email being the only communication channel and responses often described as slow. This limitation becomes particularly frustrating when facing issues that interfere with daily operations.

Second, the lack of upfront pricing transparency requires potential customers to request demos before receiving quotes, potentially wasting time exploring options beyond budget constraints. Furthermore, certain customization features have limitations—users cannot always modify email subject lines, and custom report tools lack user-friendliness compared to other functions.

Finally, many specialized property management tools remain reserved for higher-tier plans, requiring additional investment to access the full suite of features.

Top Alternatives and Why Users Choose Enumerate Instead

In the competitive landscape of property management software, several platforms vie for market share alongside Enumerate Engage. Understanding how these alternatives compare helps property managers make informed decisions about which solution best meets their specific needs.

Enumerate vs. DoorLoop

DoorLoop currently boasts higher user satisfaction ratings (4.8) compared to Enumerate (3.6) . Users particularly praise DoorLoop's customer support (4.9) and ease of use (4.7). Nevertheless, Enumerate offers both a free version and free trial option that DoorLoop doesn't provide, making it more accessible for initial testing without financial commitment.

Enumerate vs. Buildium

Buildium maintains stronger overall ratings (4.5) than Enumerate (3.6), with better scores in value for money (4.4 vs 3.1). Yet, many users still switch to Enumerate because of its specialized HOA and community association features that Buildium lacks.

Enumerate vs. AppFolio

Despite AppFolio's popularity, Enumerate outperforms it in several critical areas. Enumerate's dashboards receive perfect 10.0 ratings (versus AppFolio's 9.1), while property inspections score 9.7 (versus AppFolio's 8.1). Similarly, Enumerate excels in maintenance service requests (9.5 vs 9.0), demonstrating superior operational capabilities.

Cost Comparison with Leading Competitors

Among top alternatives, Buildium starts at $55 per month, whereas DoorLoop begins at $79 monthly. Though Enumerate doesn't publish specific pricing online, its tiered approach often provides better value for specialized community management needs.

Feature-by-Feature Breakdown

The most dramatic differences appear in specialized features. Enumerate's perfect 10.0 dashboard rating reflects its focus on visualization tools. Its document management (9.4) and online payment functionality (9.8) exceed competing platforms, illustrating why users migrate despite lower overall satisfaction scores.

User Migration Experience

Many users who switch to Enumerate cite its specialized community association tools as worth the transition process. As one user stated: "TOPS software has been the key to keeping all our records clean and organized. I have been in the Property Management field for over 11 years and have used a good number of different systems".

Conclusion

Overall, Enumerate stands as a compelling choice for property managers seeking specialized community association management tools without the hefty price tag of mainstream alternatives. Though competitors like DoorLoop and Buildium boast higher general satisfaction ratings, Enumerate excels specifically in dashboard functionality, document management, and payment processing. These strengths make it particularly valuable for HOA and condo association management.

Undoubtedly, the platform's evolution from TOPS software into a comprehensive management system offers tangible benefits, particularly the reported 75% reduction in administrative tasks. The tiered pricing structure additionally provides flexibility for organizations of various sizes, allowing property managers to select features that align with their specific needs rather than paying for unnecessary capabilities.

Nevertheless, potential users should certainly weigh the documented customer service limitations and interface challenges against these advantages. The lack of pricing transparency similarly requires extra effort during the evaluation process, potentially complicating comparisons with more forthcoming competitors.

Despite these considerations, Enumerate's robust integration capabilities and specialized community association features explain why many property managers continue migrating from expensive alternatives. The platform effectively balances comprehensive functionality with cost-effectiveness, making it worth serious consideration for property management professionals tired of overpaying for bloated software solutions that fail to address their unique requirements.